LOGISTICS

CLIENT

A leading Italian company in intralogistics, which designs and produces vertical and horizontal warehouses suitable for any industrial sector or environment. With a production capacity of 3,500 machines per year, from its 4 production hubs: in Italy, the United States and China, and 9 subsidiaries in Europe, America, Asia and Africa.

 

REQUIREMENTS

• To globally standardize the editorial methods of technical documentation, software documentation, marketing, and for both internal and end-customer training through the use of a CMS system and interactive control tools
• To optimize the methods, timing and costs associated with the drafting and translation of corporate documentation
• To build a single terminology database constantly updated in all drafting and translation languages, for consultation and use by all corporate departments worldwide
• To implement a single translation management system (TMS) for all corporate departments worldwide, to enable tracking and tracing of translations
• To measure quality (KPIs) and service levels (SLAs)

 

SOLUTION

Global implementation for all Group divisions and companies of the Logos CMS and the free, customized myLogosys platform.

The Logos CMS:

• Standardizes and makes enterprise content globally searchable by all users
• Allows reuse of content across different documents and formats: from a single source text to multiple outputs (Manuals – Support – Web – Training)
• Enables changes/updates to be made in multiple documents
• Quality controls (management workflow review)
• Reduces time and costs for editing and DTP activities in all languages
• Improves language management, to reach multiple markets
• Reduces time-to-market
• Reduces translation costs
• Optimizes version and release management

The Logos TMS (myLogosys):

• uses a customized dashboard to automate and monitor the flow of content from editorial environments (export/import) via web service-activated ‘calls’ connected to the authoring platforms, CMS, PIM, Dam and WCMS in use
• includes a real-time notification system to track projects at every stage: launch, progress, quality control and delivery
• grants access to data and information with no time limits
• standardizes controls by integrating Quality Control Management & Reporting according to SAE J2450
• measures quality and performance levels through customized metrics and reporting
• provides access to translation memories, terminology, editing and translation guidelines
• implements a dedicated controlled language system for Italian, Controlled Technical Italian (ITC), and for English (STE) in the myAuthorAssistant app, a set of tools to support editors in creating content with consistency in terms of phraseology, terminology, and style

 

RESULTS

Optimization of working processes

Increased efficiency at all levels with significant savings in time and internal costs

Creation of a shared corporate language

Reduction in drafting and DTP costs, made possible by the Logos CMS system

Reduction in translation costs, made possible by the Logos TMS and translation memories

 

TOOLS

Logos CMS – the strategic value of content

myLogosys TMS – intelligent automation of processes

myAuthorAssistant – the enhanced editor