E-COMMERCE

We create and translate latest generation
e-commerce experiences

E-commerce

We create and manage e-commerce content that connects brands and companies with people, and fosters positive customer experiences.

We analyze the customer journey, from lead generation to after sales follow up. We map and build your digital touchpoints, localize them into all your target languages and adapt them to the preferences of your end customers in every market.

Publishing plans

We compile publishing plans that foster trust and make emotional connections with your users worldwide, while keeping in step with your brand identity and values at all times.

We make sure that all information and features are communicated clearly and effectively in every language.
We refine, review and adapt multilingual content to suit all the different markets you operate in, to communicate the value of your products and services consistently, and minimize the number of customer service queries.
We localize text, graphics and audiovisual content to showcase your strengths across every channel.

Complementary translation solutions

We support you and integrate our translation solutions into every stage of your process to optimize your e-commerce experience, including in relation to:

Store management
Logistics
Cash collecting, billing & invoicing
Order management
E-shop merchandise
Catalog management
Funnel testing
Promo plan
KPI monitoring
Business intelligence

Ad hoc communication design

We localize product launches across different channels and markets according to your publishing plan or based on your sales data and local opportunities. We then differentiate communications for each market.

Dedicated specialized teams

Logos offers dedicated international teams to manage or support your multilingual and multichannel customer care.

We provide structured solutions with a close focus on managing special cases, with level-one customer care and escalation teams for advanced support, to manage complex activities.
In every project, the dedicated teams build an in-depth knowledge not only of your products, but also of your brand identity, history and values, to ensure a consistent and unique customer experience across every language.