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LOGOS GROUP participates in the iLuMinAS project together with the University of Bologna and Cineca
This is an Innovative AI for Aftersales project funded by Bi-REX in partnership with SACMI, MEP, CEFLA and SECO.
iLuMinAS: Artificial Intelligence transforms Multilingual Customer Service and Aftersales
The aim of the project is to create a system that can support service and ticket management in such a way as to streamline after-sales service and reduce the effort required for requests related to the most frequently handled issues.
Essential will be the ability to combine multidisciplinary skills to develop a cutting-edge technological solution that integrates innovative approaches to knowledge management, technical documentation management and ticketing management with the potential of artificial intelligence.
iLuMinAS#AI #Aftersale #documentazionetecnica #technicalwriting #Knowlwdgemangement #BIREX #CINECA
LOGOS - Via Curtatona 5/2 - 41126 Modena (Italy) | Tax ID number IT02018930368 - REA Modena No. 259448
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